Refund Policy

Thank you for purchasing digital products (PDFs) from Medaami Patterns. We strive to provide high-quality amigurumi patterns for your crafting needs. Please review our refund policy below:

1. Eligibility for Refunds:
Due to the nature of digital products, all purchases of PDF amigurumi patterns are non-refundable. Once a pattern is downloaded, we cannot issue a refund.

2. Product Descriptions:
We provide detailed descriptions and images of our amigurumi patterns to give you a clear understanding of what you are purchasing. Please review the product description and any available previews before making a purchase.

3. Pattern Support:
If you have any questions or need assistance with a purchased pattern, we are here to help. Please reach out to our customer support team at info@medaami.com, and we will provide guidance and clarification to ensure your satisfaction with the pattern.

4. Unauthorized Distribution:
Sharing, translating, distributing, or selling our digital patterns is strictly prohibited. Violation of this policy may result in legal action.

5. Technical Issues:
In the event of technical difficulties with downloading a purchased pattern, please contact our customer support team, and we will assist you in accessing the file.

We appreciate your understanding that refunds are not available for digital purchases. We strive to provide accurate product descriptions and support to ensure your satisfaction with our amigurumi patterns.

If you have any questions or concerns regarding our refund policy, please contact us at info@medaami.com.